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How naga001 Handles Your Personal Information

Your account data, payment details and browsing activity are handled under a clear, consistent privacy framework — one we've built specifically around how Indonesia players access the lobby using DANA, OVO and GoPay.

Account data kept secureDANA, OVO, GoPay payment info protectedYour rights, clearly statedNo data sold to third partiesContact us to request changes

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply consistent security practices across every data touchpoint — from the moment you register to each time you initiate a GoPay or DANA withdrawal. Here is what that looks like in practice across the four areas that matter most to your account.

Encryption and Account Security

All data transmitted between your device and our servers is encrypted. This covers login sessions, OTP verification steps and any payment confirmation you complete through your e-wallet.

Cookie and Session Data

We use session cookies to keep your lobby preferences intact and analytics cookies to understand how pages load on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

Account data is retained while your account is active. After closure, records required under applicable law are kept for the legally specified period, then deleted. You can request early deletion of non-required data by contacting support.

Your Right to Access and Correct

You have the right to request a summary of the personal data we hold, ask us to correct inaccuracies, or object to certain types of processing — subject to applicable local law and eligible regions.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Concerns

If you have a question about how your data is used, want to request a copy of what we hold, or need to update account information, our support team handles privacy requests directly. Reach out through any of the channels below — we aim to acknowledge data-related requests within a reasonable timeframe and resolve them as quickly as the verification process allows.

Team online

Live Chat

Open the chat widget from any page inside your account dashboard. Privacy and data queries are handled by the same support team that manages account and wallet help.

Email Support

Send a detailed privacy request to our support email. Include your registered account name and the specific data action you need — access, correction or deletion.

Account Help Centre

Log in and head to the Account section. From there you can update contact details, review linked payment methods like OVO or GoPay, and submit a data request form.

What This Privacy Policy Covers and Why It Applies to You

naga001 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on naga001 and make a deposit via DANA, OVO or GoPay, certain personal data is collected as part of that process. This includes your registered name, email address, phone number linked to your e-wallet, and transactional records tied to each payment

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method you use. We collect this data to verify your identity, process withdrawals, and keep your account secure. Cookies and session data are also recorded when you browse the lobby — this helps us load the right game categories for your device and remember your preferences
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between visits. Players in Tangerang who access the lobby through a mobile browser will see the same data practices apply as those using a desktop connection. Data is stored on secured servers and is not shared with unrelated third parties. We may share limited account data
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with payment processors — such as the verification layer behind DANA or OVO transactions — solely to complete a transaction you've authorised. Retention periods vary by data type: transactional records are held as long as your account remains active and for a period after closure as
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required by applicable law. Availability of these services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on naga001

These are the questions we hear most often from account holders about data, privacy and their rights. Each answer reflects how our privacy practices actually work — not a generic policy template.

We collect your name, email, phone number and the details needed to verify your identity. When you link DANA, OVO or GoPay, basic wallet identifiers are also recorded to process transactions correctly.

We retain transactional records tied to each deposit and withdrawal for account verification and fraud prevention. Full wallet credentials are never stored on our side — those remain inside your own e-wallet app.

Yes. Log into your account and submit a data access request through the Account Help Centre, or email our support team. We'll verify your identity first, then provide a summary within a reasonable timeframe.

We share limited data only with payment processors — such as those behind GoPay and DANA transactions — strictly to complete actions you've authorised. We do not sell personal data to unrelated third parties.

Contact our support team via live chat or email with a deletion request. Data required under applicable law is kept for the legally specified period; all other personal records are removed after identity verification is complete.

We use session cookies for lobby functionality and analytics cookies to monitor page performance on mobile. You can disable non-essential cookies through your browser settings without affecting your ability to log in.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How naga001 Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Reach Us About Your Privacy Concerns

Live Chat

Email Support

Account Help Centre

Common Questions About Your Privacy on naga001

01 What personal data does naga001 collect when I register?

02 Is my payment information stored after I make a DANA or OVO deposit?

03 Can I request a copy of the data naga001 holds about me?

04 Does naga001 share my data with any third parties?

05 How do I ask naga001 to delete my account data?

06 What cookies does naga001 use and can I turn them off?

Privacy Policy

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