What Our Terms Actually Cover
Our terms of service set out the rules governing how your account is opened, used and, if needed, closed. When you connect a DANA wallet, link your OVO account, or process a deposit through GoPay, those transactions fall under the payment-handling clauses in our terms —
-
1
including how we verify wallet ownership and how we process withdrawal requests. We do not share your wallet credentials with third parties, and any transaction record tied to your account is retained only for the period required to resolve disputes or meet applicable regulatory requirements. Our
-
2
privacy policy covers what data we collect at registration — your email address, phone number and the wallet identifier you attach — how that data is stored and how long we keep it. You have the right to request a copy of your data, ask us
-
3
to correct inaccurate records, or request deletion subject to any legal retention obligations. All accounts are subject to age and eligibility checks, and access remains conditional on your region being within the scope of our operating permissions. If you are in Bekasi, Tangerang or anywhere else
-
4
across Indonesia, the same account rules apply equally. Terms may be updated when we change a feature or when regulatory requirements shift; we notify you via the registered email or in-account message before changes take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.